Windows 10 Field Support Specialist

5 days ago


Clinton, Mississippi, United States TEKsystems Full time
Job Overview

This is a long-term Windows 10 field support project supporting the largest technology company in the world.

Job Description

We are seeking an experienced Deskside Technician to provide local Desktop Support for our clients in Clinton and Leonardtown, MD.

The successful candidate will be responsible for:

  • Incident resolution: software break/fix, IMACs (installation of software, machine upgrades, etc.), refresh, and support for peripherals such as scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers.
  • BASIC experience with Active Directory, Windows 10, and Microsoft Office.
  • Experience with Deskside support in a hospital environment a plus.
  • Knowledge of Ticketing System is ServiceNow.
  • Tech walk-up bar at staffed locations.
Required Skills and Qualifications

To be successful in this role, you will need:

  • 3-5 years Windows 10 Desktop Support experience in a corporate environment.
  • 3-5 years Enduser client - LAN/Networking support in a corporate environment.
  • Customer Service Experience.
  • Must be fully vaccinated.
Estimated Salary

$60,000 - $80,000 per year, depending on experience.

Benefits

This is a long-term contract position with opportunities for professional growth and development.

You will have the chance to work with a talented team of professionals who share your passion for technology and customer service.

Others

Please note that as this is a new contract, some changes regarding hours and locations may occur.



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