IT Business Support Specialist
2 weeks ago
Collabera is seeking an experienced IT Business Support Analyst to join our team. As an IT Business Support Analyst, you will be responsible for providing technical support to our clients and ensuring that their business processes are running smoothly.
Key Responsibilities:- Provide technical support to clients via phone, email, and chat
- Identify and resolve technical issues related to business processes
- Conduct training sessions for clients on various applications and tools
- Maintain detailed records of client interactions and issues
- Work closely with internal teams to escalate and resolve complex issues
- Evaluate client needs and identify configurations that support business processes
- Perform a range of assignments and may lead projects within own discipline
- Typically requires 2+ years of related work experience
- Bachelor's degree or equivalent work experience (min. 4 years)
- Title Industry and Real Estate knowledge and experience a plus
We offer a competitive salary and benefits package. If you are a motivated and experienced IT Business Support Analyst looking for a new challenge, please apply today.
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