Hotel Operations Manager

4 weeks ago


Scottsdale, Arizona, United States GF Hotels and Resorts Full time
Job Summary

We are seeking a seasoned Hotel General Manager to lead our team at the Hyatt House Scottsdale Old Town. As a creative thinker with a passion for hospitality, you will be responsible for introducing new ideas to increase revenue and establishing customer relationships to encourage repeat business.

Key responsibilities include:

  • Developing and implementing a marketing strategy to promote the hotel's services and amenities
  • Ensuring the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
  • Collaborating with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals
  • Providing vision, leadership, and strategy to inspire staff to deliver exceptional guest service
  • Managing a budget that ensures guest satisfaction and quality of services while keeping costs balanced and profit margins maximized

Requirements include:

  • Previous experience as a hotel manager, assistant manager, or hotel department manager
  • A strong emphasis on putting the guest first and providing exceptional customer service
  • Excellent organizational, communication, and problem-solving abilities
  • At least 5 years of experience in the hospitality field
  • A high school diploma or equivalent GED; degree in hospitality or related field of study preferred

About GF Hotels and Resorts:

We are a full-service hospitality ownership and management company based in Philadelphia, Pennsylvania. We believe in the entrepreneurial spirit with a promise of integrity and an overall passion for hospitality.


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