Hotel Operations Manager
4 weeks ago
We are seeking a seasoned Hotel General Manager to lead our team at the Hyatt House Scottsdale Old Town. As a creative thinker with a passion for hospitality, you will be responsible for introducing new ideas to increase revenue and establishing customer relationships to encourage repeat business.
Key responsibilities include:
- Developing and implementing a marketing strategy to promote the hotel's services and amenities
- Ensuring the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
- Collaborating with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals
- Providing vision, leadership, and strategy to inspire staff to deliver exceptional guest service
- Managing a budget that ensures guest satisfaction and quality of services while keeping costs balanced and profit margins maximized
Requirements include:
- Previous experience as a hotel manager, assistant manager, or hotel department manager
- A strong emphasis on putting the guest first and providing exceptional customer service
- Excellent organizational, communication, and problem-solving abilities
- At least 5 years of experience in the hospitality field
- A high school diploma or equivalent GED; degree in hospitality or related field of study preferred
About GF Hotels and Resorts:
We are a full-service hospitality ownership and management company based in Philadelphia, Pennsylvania. We believe in the entrepreneurial spirit with a promise of integrity and an overall passion for hospitality.
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