Night Auditor

3 weeks ago


Scottsdale, Arizona, United States MCR Hotels Full time

Job Summary:

The Night Auditor at MCR Hotels is responsible for the preparation and disposition of all Night Audit work. This role requires a detail-oriented individual who can multitask and work well in stressful situations.

Key Responsibilities:

  • Register guests, make reservations, and prepare daily reports
  • Balance transactions, conduct security walks, and initiate the End of Day process
  • Complete the Night Audit checklist for computer procedures daily
  • Prepare and distribute the Daily Flash Report as needed
  • Transfer master or house accounts as necessary
  • Run morning reports according to MCR procedures
  • Provide attentive, courteous, and efficient service to all guests
  • Maintain proper operation of the telephone switchboard
  • Answer guest inquiries about hotel service, facilities, and hours of operation
  • Establish and maintain good communication and teamwork with fellow associates and other departments
  • Assist with breakfast setup and respond to guest requests in a timely and professional manner
  • Maintain confidentiality and security of all guests and hotel information

Requirements:

  • Positive attitude and willingness to learn
  • Ability to multitask and be detail-oriented
  • Basic English verbal and written communication skills
  • Ability to work well in stressful, high-pressure situations
  • Basic math skills
  • Ability to obtain alcohol awareness certification
  • Willingness to work a varied schedule, including evenings, nights, weekends, and holidays

Preferred Qualifications:

  • Experience in a hotel or related field
  • Brand knowledge and experience

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