Night Auditor
3 weeks ago
Job Summary:
The Night Auditor at MCR Hotels is responsible for the preparation and disposition of all Night Audit work. This role requires a detail-oriented individual who can multitask and work well in stressful situations.
Key Responsibilities:
- Register guests, make reservations, and prepare daily reports
- Balance transactions, conduct security walks, and initiate the End of Day process
- Complete the Night Audit checklist for computer procedures daily
- Prepare and distribute the Daily Flash Report as needed
- Transfer master or house accounts as necessary
- Run morning reports according to MCR procedures
- Provide attentive, courteous, and efficient service to all guests
- Maintain proper operation of the telephone switchboard
- Answer guest inquiries about hotel service, facilities, and hours of operation
- Establish and maintain good communication and teamwork with fellow associates and other departments
- Assist with breakfast setup and respond to guest requests in a timely and professional manner
- Maintain confidentiality and security of all guests and hotel information
Requirements:
- Positive attitude and willingness to learn
- Ability to multitask and be detail-oriented
- Basic English verbal and written communication skills
- Ability to work well in stressful, high-pressure situations
- Basic math skills
- Ability to obtain alcohol awareness certification
- Willingness to work a varied schedule, including evenings, nights, weekends, and holidays
Preferred Qualifications:
- Experience in a hotel or related field
- Brand knowledge and experience
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