Customer Experience Representative

2 days ago


Austin, Texas, United States Sézane Full time

We are seeking a Customer Experience Representative to join our team at Sézane in the US. As a representative, you will be expected to provide exceptional customer service and communicate the brand's ethos with enthusiasm and style.

About the Role

You will be responsible for ensuring that each client's experience is exceptional and memorable, and that our brand ethos is communicated with empathy and heart.

Responsibilities
  • Represent the Brand by interacting with clients in their shopping experience at the store.
  • Maintain a high level of customer service, product knowledge and basic operational procedures.
  • Cultivate and maintain excellent Clientele relationships with consistent follow up as needed.
  • Assist with inventory and special projects as needed.
  • Ensure visual standards are maintained.
Requirements

Your Profile

  • Minimum of 3-5 years of fashion retail experience or customer service roles.
  • Strong attention to detail with the ability to multitask is a must.
  • Team player and positive attitude.
  • Flexible schedule is preferred and open availability on weekends is required.
  • Excellent interpersonal and communication skills are a must.
Benefits

$22 per hour

Plus a competitive benefits package

The estimated salary for this position is $44,800 - $45,500 per year, based on a 40-hour workweek and 52 weeks per year.



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