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Sales Representative

1 month ago

Fayetteville, North Carolina, United States Hendrick Automotive Company Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hendrick Automotive Company. As a Sales Associate, you will be responsible for selling new and used vehicles to customers while ensuring exceptional customer satisfaction.

Key Responsibilities
  • Meet and exceed sales goals by selling new and used vehicles to customers
  • Greet customers and determine their vehicle needs and preferences
  • Explain features and demonstrate the operation of vehicles in the showroom or on demonstration drives
  • Suggest optional equipment and accessories to customers
  • Compute and quote sales prices, including tax, trade-in allowance, and discount
  • Complete paperwork accompanying vehicle sales, including sales slips and contracts
  • Arrange for delivery and registration of vehicles
  • Research availability of models and optional equipment
  • Engage in business development and customer relationship-building activities
  • Address customer concerns and resolve issues in a timely and professional manner
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous sales and/or customer service experience desired
  • Valid driver's license required
  • Intermediate knowledge of Microsoft Office products and ability to learn web applications for customer management
  • Ability to communicate effectively with customers and company personnel
  • Ability to work in a fast-paced environment and meet sales goals
Work Environment

This position requires regular and predictable attendance, including evening hours, weekends, and holidays. The employee will be required to work in a fast-paced environment and may be exposed to various work environments and required to perform a variety of tasks.

Core Values

Hendrick Automotive Company is committed to the following core values:

  • Servant Leadership: We put the needs of others before our own and value our customers and employees.
  • Teamwork through Trust and Respect: We work together as a team to achieve our goals and treat each other with respect and trust.
  • Integrity: We are honest and transparent in all our interactions and strive to do the right thing.
  • Commitment to Customer Enthusiasm: We are passionate about providing an exceptional customer experience and exceeding our customers' expectations.
  • Passion for Winning: We strive to be the best and achieve excellence in all we do.
  • Accountability at All Levels: We take ownership of our actions and decisions and support each other as a team.
  • Commitment to Continuous Improvement: We are committed to learning and growing and seeking out opportunities for improvement.