Sales Representative
4 weeks ago
Fayetteville Motors is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for selling new and used vehicles to customers, meeting sales targets, and providing exceptional customer service.
Key Responsibilities- Sell new and used vehicles to customers, meeting sales targets and profit margins
- Coordinate with the sales manager to set and meet new and used sales quotas
- Be directly responsible for selling vehicles at dealership gross profit, volume, and customer satisfaction standards
- Utilize floor time effectively in meeting the customers' needs and soliciting sales
- Determine each customer's vehicle needs by asking questions and listening
- Demonstrate and test drive vehicles
- Verify that customers are qualified for their wants, needs, and ability to buy
- Maintain current knowledge and familiarity with new products, features, accessories, etc., and their benefits to customers
- Perform pre-delivery inspection and road test before delivery to customer
- Deliver vehicles to customers after purchase
- Utilize the delivery of any new or used vehicle to create an event that will facilitate customer loyalty to the dealership
- Conduct telephone transactions courteously and promptly
- Utilize a consistent quotation process for purchases, trade-ins, and vehicle sales
- Move and arrange display vehicles on showroom and on lot as directed by management
- Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude
- Know and understand the federal, state, and local laws which govern retail auto sales
- Attend pertinent training and stay current with sales department concerns and sales techniques
- Attend sales meetings
- High school diploma or equivalent
- Driver's License
- Sales License
- Ability to read and comprehend instructions and information
- Professional personal appearance
- Excellent communication skills
- Ability to meet company's production and quality standards
- Ability to work evening, weekend, and holiday work hours as required
The Sales Representative will spend time outdoors in the weather and elements and indoors in air-conditioned areas. The job requires sitting, standing, walking, bending, twisting, and stooping on a regular basis. The Sales Representative will also be required to lift 25-50 pounds infrequently and reach and/or lift overhead infrequently.
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