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Lead Sales Consultant

2 months ago

Norfolk, Virginia, United States REMOVERY LLC Full time
Job Title: Lead Sales Consultant

About Removery:

We are a global leader in laser tattoo removal, dedicated to normalizing tattoo removal and empowering individuals to feel comfortable in their skin. Our mission is to provide the highest quality of service and care at every stage of our clients' removal or fading journeys.

Our Story:

Removery was formed in 2019 through a merger of four leading tattoo removal brands. Today, we have over 150 studios across the United States, Canada, and Australia, with over 1 million successful treatments to date. We continue to grow and expand our services, committed to making tattoo removal safe and accessible to as many people as possible.

Position Overview:

We are seeking a Lead Sales Consultant to join our team, where you will provide exceptional client education through consultative sales. As a key member of our team, you will collaborate with in-studio Laser Specialists to deliver a holistic client experience. We value reliability, ambition, and a genuine passion for building client relationships, offering warm leads and community outreach opportunities to generate interest in our services.

Responsibilities:

  • Conduct consultations, drive sales through consultative selling, and educate clients on laser tattoo removal processes
  • Demonstrate ethical sales practices, communicate realistic removal expectations, and showcase the value of our services
  • Effectively articulate Removery's financing options to clients
  • Partner with the Contact Center and in-studio Laser Specialist to ensure seamless and superior client experience
  • Maintain detailed client records, manage follow-up processes, and ensure client satisfaction
  • Lead studio team in understanding KPIs, targets, and reporting for goal achievement
  • Handle administrative tasks, manage bookings, and maintain studio cleanliness
  • Engage in community networking, build referral relationships, and participate in brand-wide initiatives
  • Represent the company brand, mission, and culture
  • Ensure adherence to visual and merchandising brand standards, conduct inventory, and uphold workspace stewardship

Position Specifics:

Pay: Will be based on relative experience + uncapped commission

Benefits:

  • Eight (8) company-paid holidays
  • 120 hours of accrued paid vacation time
  • 8 hours of paid volunteer time annually
  • Paid Parental Leave
  • Comprehensive Medical, Dental, and Vision coverage with HRA option, STD, and LTD
  • 401K with generous Company Match
  • $50K in Life Insurance, with option to purchase more
  • Team Member Referral Bonus Program
  • Employee Assistance Program
  • Collaborative work environment promoting diversity and inclusion
  • Ongoing Comprehensive Training
  • Employee Emergency Fund for financial hardships

Requirements:

  • Passionate about helping people and building relationships, enthusiastic about the tattoo industry
  • Sales experience, preferably conducting client consultations to overcome objections
  • Motivated by quota-driven environment, bonus opportunities, and growth mindset
  • Strong communication, problem-solving skills, professionalism, and ability to work in collaborative teams
  • Innovative, proactive in improving operations, and skilled in multitasking and basic computer skills
  • Requirements also include reliable transportation, flexibility in working hours, meeting employment eligibility standards, ability to lift 10 lbs. or more repetitively, and a high comfort level in assessing and interacting with the human body

We are an Equal Opportunity Employer:

We are deeply committed to attracting talented team members from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.