Front Desk Supervisor

2 hours ago


Portland Maine, United States Westin Portland Harborview Full time
Job Summary

As a Front Desk Supervisor at the Westin Portland Harborview, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable stay. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.

Responsibilities:
  • Assist the Front Desk Manager and General Manager in providing attentive and efficient service to all guests
  • Maximize room revenue and occupancy through effective room merchandising and sales strategies
  • Monitor and respond to guest inquiries and concerns in a timely and professional manner
  • Collaborate with other departments to ensure seamless guest experiences
  • Perform administrative tasks, including data entry and reporting
Requirements:
  • At least 2-3 years of progressive experience in a hotel or related field
  • High school diploma or equivalent required; college coursework in a related field is a plus
  • Previous supervisory experience is preferred
  • Valid driver's license for the applicable state
What We Offer:
  • Competitive hourly rate starting at $22.00
  • Full benefits package, including medical, dental, and vision coverage
  • Short-term and long-term disability income, term life, and AD&D insurance
  • Paid time off and employee assistance program
  • 401(k) retirement plan

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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