Quality Assurance Intern for Adult Services

2 weeks ago


Lynchburg, Virginia, United States HumanKind Full time
Position Overview

Location: Lynchburg, VA

Compensation: Unpaid

Schedule: Flexible hours

POSITION SUMMARY:

The Adult Services division at HumanKind is in search of an intern to assist with our Quality Assurance and Risk Management efforts within our Sponsored Residential Homes Program. This role will provide invaluable hands-on experience in maintaining the quality and safety of services offered to adults with developmental disabilities.

KEY RESPONSIBILITIES:

  • Support the execution of quality assurance evaluations and assessments of program documentation, ensuring adherence to regulatory standards and best practices.
  • Work alongside program personnel to pinpoint areas for enhancement based on evaluation results and feedback from stakeholders.
  • Assist in the implementation of quality enhancement strategies to improve service delivery and outcomes for participants.
  • Help uphold risk management procedures, including incident documentation, investigation, and analysis.
  • Engage in discussions during meetings focused on quality metrics, risk considerations, and improvement tactics.
  • Contribute to the creation and distribution of educational materials related to quality assurance and risk management.
  • Assist in gathering, analyzing, and reporting data on key performance indicators and quality metrics.

SKILLS AND QUALIFICATIONS:

  • Proficient in Microsoft Office Suite.
  • Enthusiastic about gaining experience in the Sponsored Home sector, with a genuine interest in understanding individuals with developmental disabilities.
  • Open to acquiring practical knowledge in quality assurance and risk management within a supportive, mission-driven organization.
  • Willing to receive guidance in your professional growth.

EDUCATIONAL REQUIREMENTS:

  • Currently pursuing or recently graduated with a focus on individuals with developmental disabilities, quality assurance, or risk management.


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