Hotel Front Desk Associate

2 weeks ago


San Marcos, Texas, United States Platinum Companies Full time
Job Description

We are seeking a highly skilled Hotel Front Desk Associate to join our team at Platinum Companies. As a key member of our front office staff, you will be responsible for providing exceptional customer service, handling guest requests, and ensuring seamless check-in and check-out processes.

The ideal candidate will possess excellent communication skills, be proficient in Microsoft Office, and have experience working in a fast-paced environment. A high school diploma is required, with a college degree being preferred.

Salary: $35,000 - $45,000 per year (dependent on location and experience)

Key Responsibilities:

  • Welcome guests and ensure a smooth check-in process
  • Handle guest requests and resolve issues efficiently
  • Maintain accurate records and perform data entry tasks
  • Upsell hotel services and facilities as needed
  • Work effectively in a team environment to achieve business objectives

Requirements:

  • High school diploma or equivalent required
  • College degree preferred
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office
  • Experience working in a fast-paced environment
  • Ability to work flexible hours, including weekends


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