Hotel Front Desk Associate
2 weeks ago
We are seeking a highly skilled Hotel Front Desk Associate to join our team at Platinum Companies. As a key member of our front office staff, you will be responsible for providing exceptional customer service, handling guest requests, and ensuring seamless check-in and check-out processes.
The ideal candidate will possess excellent communication skills, be proficient in Microsoft Office, and have experience working in a fast-paced environment. A high school diploma is required, with a college degree being preferred.
Salary: $35,000 - $45,000 per year (dependent on location and experience)
Key Responsibilities:
- Welcome guests and ensure a smooth check-in process
- Handle guest requests and resolve issues efficiently
- Maintain accurate records and perform data entry tasks
- Upsell hotel services and facilities as needed
- Work effectively in a team environment to achieve business objectives
Requirements:
- High school diploma or equivalent required
- College degree preferred
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office
- Experience working in a fast-paced environment
- Ability to work flexible hours, including weekends
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