Medical Office Assistant

13 hours ago


Goldsboro, North Carolina, United States UNC Health Full time
Job Summary

Become part of a dynamic team at UNC Health, where our mission is to improve the health and well-being of the unique communities we serve.

Key Responsibilities
  • Maintain compliance with organizational policies and procedures, as well as revenue cycle and financial audit guidelines.
  • Provide exceptional customer service and demonstrate effective computer skills, including filing, answering phones, and providing complete and accurate information.
  • Accurately perform patient check-in and check-out procedures, process financial information, and respond to billing questions.
  • Schedule patient appointments, enter demographic and clinical information into the system, and coordinate with other parties.
  • Order and maintain clinical supplies, office supplies, and equipment, while adhering to established safety and regulatory guidelines.
  • Participate in unit performance improvement activities and demonstrate good customer service skills when interacting with patients, families, and visitors.
Requirements
  • High school diploma or general education degree (GED) required.
  • No licensure or certification required, but completion of an accredited medical administrative assisting program and previous experience in a medical office are preferred.
Work Environment

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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