Assistant Property Manager

4 days ago


Eugene, Oregon, United States Avenue5 Full time
Assistant Property Manager Job Description

About the Role:

We are seeking a highly skilled and motivated Assistant Property Manager to join our team at Lark View Village. As an Assistant Property Manager, you will be responsible for assisting the Property Manager in the overall operations of the property, ensuring efficient operations, and providing exceptional resident experiences.

Key Responsibilities:
  • Assist the Property Manager in managing day-to-day operations, including resident satisfaction, retention, and full resident lifecycle activities.
  • Understand and maintain operations guidelines established within the property management agreement.
  • Maintain all accounts receivable, including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
  • Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
  • Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
  • Collect delinquent account balances from previous residents.
  • Process evictions, including processing all necessary paperwork, serving notices, and attending court hearings.
  • Lease apartments as needed.
  • Responsible for shopping competitive properties.
  • Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need to be repaired.
  • Process move-ins, move-outs, and lease renewals.
  • Audit all new and current lease agreements and resident files for accuracy.
  • Assist the Property Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
  • Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
  • Assist the Property Manager with resident relations and problem resolution.
  • Assume responsibility for the operations of the property in the absence of the Property Manager.
Requirements:
  • High school diploma required; Bachelor's degree preferred.
  • Two to three years of experience in property management required.
  • Knowledge of resident rental lifecycle activities required.
  • Real estate license preferred or may be required in some locations.
  • Prior experience in Yardi Voyager or another equivalent system preferred.
Skills and Requirements:
  • Basic level knowledge with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
  • Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
  • Sensitivity to confidential matters required.
  • Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
  • Ability to relay technical concerns with adequate detail, quickly and accurately.
  • Capability to read, write, comprehend, and converse in English.
  • Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Must maintain a valid driver's license, clean driving record, and current auto insurance.
  • Must comply with all safety requirements.
  • Required to complete and successfully pass the Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.
About Avenue5:

Avenue5 is a fast-growing property management company with a passion for delivering exceptional resident experiences. We are committed to empowering our associates and providing a supportive work environment that fosters growth and development.

We are proud to be a certified Great Place to Work and a Top 15 national finalist on the Best Places to Work Multifamily. Join our team and be part of a dynamic and innovative company that is changing the face of property management.


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