Parking Services Associate
2 weeks ago
Position Overview: Under the direct guidance of the Supply Chain Director, the Parking Services Associate is responsible for providing valet parking services for patients, visitors, and other stakeholders in accordance with established policies and procedures. This role involves the safe operation of vehicles to and from designated parking locations while delivering exceptional customer service and upholding parking regulations.
Key Responsibilities:
- Safely transport and park vehicles for patients and guests in designated areas.
- Accurately complete valet tickets and accounting forms, ensuring all relevant information is documented in an organized manner.
- Handle cash transactions, including cash receipts and credit card payments, while managing a cash drawer responsibly.
- Maintain order within the valet parking area by efficiently organizing vehicles for prompt retrieval.
- Retrieve vehicles for patients and guests upon request.
- Operate various types and sizes of vehicles safely, adhering to hospital driving policies.
- Exhibit excellent public relations skills by providing information, directions, and assistance with luggage and wheelchairs.
- Clearly communicate parking procedures, valet service fees, and parking garage charges to patients and guests.
- Adapt to various weather conditions while performing duties for extended periods.
- Stand for long durations and enter and exit vehicles independently.
- Perform courier tasks as required based on operational volume.
- Report any issues or suggestions for improvement to departmental leadership.
- Participate in all mandatory meetings, training sessions, and in-service programs.
- Maintain a positive, courteous, and professional demeanor with leadership, patients, coworkers, and vendors.
- Effectively manage crisis situations independently and positively.
- Assume additional responsibilities as assigned by department leadership.
Qualifications:
Required:
- High School Diploma or GED.
- Valid New York State Driver's License in compliance with hospital driving policies.
- Ability to operate both automatic and manual transmission vehicles.
Compensation:
Hourly Rate: $23.11/hour, commensurate with verified education and experience.
Work Type: Per Diem
Work Hours: Hours vary based on departmental needs, including rotating weekends, holidays, and other assigned shifts.
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