Medical Office Assistant

3 weeks ago


Chattanooga, Tennessee, United States Randstad Full time

As a Medical Office Assistant, you will be the welcoming face patients trust from the moment they arrive. This role involves providing excellent customer service, scheduling and confirming patient appointments, and answering and directing phone calls.

This position requires a high level of organization and attention to detail, as you will be responsible for maintaining and updating patient records, ensuring confidentiality and accuracy. You will also assist in patient check-in and check-out procedures, including verifying insurance information and collecting co-payments.

In addition, you will prepare examination rooms and assist with basic patient care as needed, coordinate with medical staff to ensure timely and accurate delivery of patient care, and order and manage office supplies and medical inventory.

This is an excellent opportunity to make a meaningful impact in a fast-paced healthcare environment. If you thrive on helping others and enjoy staying organized, this role may be the perfect fit for you.

Key Responsibilities:

  • Greet patients and visitors, providing excellent customer service
  • Schedule and confirm patient appointments, ensuring efficient office flow
  • Answer and direct phone calls, addressing patient inquiries or concerns
  • Maintain and update patient records, ensuring confidentiality and accuracy
  • Assist in patient check-in and check-out procedures, including verifying insurance information
  • Collect co-payments and process billing paperwork
  • Prepare examination rooms and assist with basic patient care as needed
  • Coordinate with medical staff to ensure timely and accurate delivery of patient care
  • Order and manage office supplies and medical inventory
  • Handle faxing, scanning, and filing of medical documents
  • Assist in managing insurance claims, authorizations, and referrals
  • Ensure compliance with medical office policies, procedures, and regulations

Requirements:

  • 0 years of experience
  • Experienced

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



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