Financial Operations Specialist
7 days ago
Key Responsibilities
- Take ownership of customer billing correspondence, complaints, and inquiries, ensuring efficient, accurate, and professional resolutions.
- Coordinate with business partners to ensure complete resolution of customer inquiries.
- Navigate bank billing systems to research, analyze, and resolve customer inquiries.
- Collaborate effectively in a team environment, utilizing strong interpersonal and communication skills.
- Maintain a basic understanding of Property and Casualty insurance principles and our client's products, adhering to corporate policies and regulatory standards.
- Adapt to changing business priorities by supporting other teams and processing transactions as needed.
- At least 2 years of accounting experience or financial services experience.
- Strong customer service skills, including effective oral and written communication.
- High School diploma or GED is mandatory; an associate degree is preferred.
Estimated Salary: $55,000 - $75,000 per year, based on location and experience.
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