Customer Service Sales Representative

1 week ago

Madison, Wisconsin, United States Extra Space Full time

Retail Sales Associate ($500 Sign-On Bonus)

Position Overview

As a Retail Sales Associate, you will join a vibrant team that values diversity and fosters a positive workplace culture. Extra Space Storage has been recognized among the Top 100 Best Places to Work in 2020 on Glassdoor. We are the fastest-growing storage provider in the nation, boasting over 2,000 locations, and we offer remarkable career advancement opportunities.

We seek individuals who are enthusiastic, eager to learn, and dedicated to delivering exceptional customer service.

Incentive Details

The $500 sign-on bonus is distributed in two payments: $250 upon hiring and $250 after 60 days of employment.

Benefits We Provide

  • Supportive company culture with consistent work hours and a healthy work/life balance
  • Competitive starting salary with monthly bonus potential
  • Accrued Paid Time Off that increases with tenure
  • Career growth opportunities across the United States
  • Generous 401(k) matching program with Traditional and/or ROTH options
  • Affordable health insurance options with up to a $1,000 annual employer contribution to a Health Savings Account
  • EXTRA Healthy Wellness program offering potential monthly credits towards medical premiums and annual rewards for participation
  • Educational support for pursuing a bachelor's degree
  • Discounts through BenefitHub on various services and products

Your Responsibilities

  • Build strong customer relationships by understanding their storage needs and providing tailored solutions
  • Enhance sales performance by promoting unit rentals, rental insurance, and moving supplies
  • Assist new customers with rental agreements and processes
  • Maintain cleanliness and organization of the facility, including unit cleaning and general upkeep
  • Handle cash transactions, balance receipts, manage collections, and process daily deposits with integrity
  • Work independently while fostering teamwork and collaboration with nearby locations
  • Occasional travel to local retail sites for errands may be required

Your Qualifications

  • Minimum of 1 year of customer service experience (e.g., retail, restaurant, sales, front desk, site management, or similar roles)
  • Basic computer proficiency
  • Valid driver's license and reliable transportation
  • High School Diploma or GED equivalent

We value diversity at Extra Space Storage and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Extra Space Storage is the second-largest operator of self-storage facilities in the U.S. Established in 1977, we have transformed the storage industry. In 2015, we expanded our portfolio with $1.6 billion in new acquisitions.

Our Team Makes Us EXTRAordinary

We believe that knowledge is power and experience is invaluable. Therefore, we strive to attract the best candidates for every role at Extra Space Storage. Every position contributes to our success, from executive management to on-site staff.

Offering a Career Path Paved with Innovation and Satisfaction

At Extra Space Storage, we prioritize job satisfaction, which is reflected in our exceptional employee retention rates. We understand that our success is tied to our team’s happiness and engagement.

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