Guest Services Coordinator

2 weeks ago


Frisco, Texas, United States Dave & Buster's Restaurant Full time
Position Overview

The Guest Services Coordinator plays a crucial role in shaping the first impressions of our Guests at Dave & Buster's. This position is dedicated to providing a warm and inviting atmosphere, ensuring that every visitor feels welcomed and valued.

Key Responsibilities
  • Effective Communication: Engage with Guests in a friendly and professional manner, guiding them through our various offerings including retail, game rentals, and dining experiences.
  • Customer Experience: Strive to enhance the overall experience for our Guests, addressing their needs and inquiries promptly.
  • Team Collaboration: Work closely with other team members to maintain a seamless operation at the front desk and throughout the venue.
Qualifications

The ideal candidate will possess strong interpersonal skills, a positive attitude, and a commitment to delivering exceptional service. Previous experience in a customer-facing role is preferred.



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