Lead Closing Operations Manager

2 weeks ago


Doral, Florida, United States Lennar Mortgage Full time

Lennar Mortgage is dedicated to fostering personal development, innovation, and inclusivity. We are in search of a new team member who embodies our commitment to making homeownership a reality.

At Lennar Mortgage, you will advance your career with a Fortune 150 organization that offers a supportive work environment, numerous opportunities for growth, and competitive compensation and benefits. Our achievements stem from empowering and recognizing our team of exceptional professionals, who consistently aim to surpass high standards and deliver outstanding service.

Key Responsibilities:

The Lead Closing Operations Manager serves as a dynamic leader within their designated area, tasked with cultivating managers, team members, and loan pipelines within the Closing division of Lennar Mortgage. This role involves overseeing and coordinating all facets of loan closings to achieve both organizational and borrower objectives. Primary responsibilities include supervising and/or reviewing all submitted loan closing documentation and processes to ensure that no loans are finalized until all underwriting contingencies have been resolved within their Region. The Lead Closing Operations Manager will collaborate closely with Title, Processing, Underwriting, IT, and Quality Assurance teams to uphold accuracy and compliance.

  • Collaborate with Leadership to oversee loan closing associates, fostering high morale, exceptional customer service, and optimal volume and profitability.
  • Develop proficient Closing Managers capable of effectively managing their teams and pipelines.
  • Supervise assigned Regional departments and monitor pipelines to ensure timely processing and closing.
  • Anticipate and adapt to loan-funding volume demands while maintaining appropriate timelines and staffing to achieve funding targets.
  • Interface with Processing, Underwriting, QC, Secondary, and other departments to ensure accurate and marketable loan closures.
  • Utilize reporting and auditing systems to ensure the correctness and accuracy of loan documents and funding (wires) to prevent delays and redundancy.
  • Assist in preparing complete post-closing packages as required by investors.
  • Partner with internal post-closing auditors to uphold quality control standards within the team and gather post-closing items to meet investor requirements.
  • Ensure adherence to policies and procedures for shipping files to Lennar Mortgage for post-closing, in line with investor guidelines.
  • Maintain familiarity with lenders' and investors' closing requirements, forms, and procedures.
  • Foster an inclusive and positive atmosphere within the funding department to promote the growth of the Lennar culture.

Education and Experience Requirements:

  • Minimum of 3 years in a leadership role within Operations Closing.
  • 3 to 5 years of experience in funding and processing, including both conventional and government loans. Experience with bond loans is advantageous.
  • Strong technical skills with 3 to 5 years of experience in mortgage software, along with proficiency in Excel and Word for Windows.
  • Excellent verbal communication skills.
  • Strong analytical abilities.
  • Comprehensive knowledge of preliminary title report endorsements and potential issues related to them.

Life at Lennar

Lennar acknowledges that our associates are the cornerstone of the company's success. Embrace new skills, carve your path, and become a vital part of the Lennar Family.

Lennar associates are eligible for a variety of benefits in accordance with company policies and applicable plan terms, including:

  • Health Insurance - Medical, Dental & Vision
  • Up to 3 weeks of vacation per year upon hire
  • Holidays, Sick Leave, & Personal Days
  • Everyone's Included Day
  • 401(k) Savings Plan with company match
  • Paid Maternity & Bonding Leave
  • New Hire Referral Bonus Program
  • Home Purchase Discount for Associates
  • Associate Assistance Plan
  • Student Debt Repayment Program
  • Continuing Education Assistance
  • This information serves as a general overview and may be modified by the Company based on business factors.

*Utilize your Everyone's Included Day to celebrate, observe, and engage in an event or activity that holds personal significance for you, such as cultural, religious, or social causes or activities.*

Lennar is an equal opportunity employer and adheres to all applicable federal, state, and local fair employment practices laws.



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