Culinary Team Lead

1 week ago


Norwalk, Connecticut, United States Compass Group, North America Full time
Job Summary

We are seeking a skilled Food Service Operations Manager to join our team at Compass Group, North America. As a key member of our culinary team, you will be responsible for ensuring the highest level of customer satisfaction and food quality in our dining facilities.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Food Preparation and Service: Oversee the preparation and service of food and beverages, ensuring that all menu items are prepared to the highest standards of quality and presentation.
  • Team Management: Supervise and train a team of food service staff, providing guidance and support to ensure that they are equipped to provide excellent customer service and food quality.
  • Inventory Management: Manage inventory levels, ordering supplies and equipment as needed to ensure that the dining facilities are well-stocked and equipped to meet customer demands.
  • Sanitation and Safety: Ensure that all food service areas are clean and sanitized, and that all staff are aware of and follow proper food safety and sanitation procedures.
Requirements:
  • Education: High school diploma or equivalent required; culinary arts degree or certification preferred.
  • Experience: 2+ years of experience in food service management, preferably in a fast-paced, high-volume environment.
  • Skills: Excellent customer service and communication skills; ability to work well under pressure and manage multiple tasks simultaneously.

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