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Financial Services Supervisor

1 month ago

Cleveland, Ohio, United States Dollar Bank Full time
Job Description

Are you looking for a challenging role that allows you to develop your skills and advance your career? Do you enjoy working with people and helping them achieve their financial goals? If so, we have an exciting opportunity for you to join our team as a Financial Services Supervisor in our Central Region.

As a member of our team, you will be responsible for supporting multiple branches within our Central Market, including Brecksville, Brooklyn, Clark, Galleria, Independence, Memphis, Parma, Public Square, and Stow. You will work closely with our customers to understand their financial needs and provide them with personalized solutions.

Key Responsibilities:
  • Build relationships with customers and provide them with exceptional customer service
  • Utilize our training program to develop your skills and knowledge of our products and services
  • Educate customers on ways to utilize technology in branch, online, or mobile
  • Make sound decisions while balancing customer service and financial loss
  • Assist in training and development of new employees within the bank
  • Learn how to open and close branches
  • Adhere to all established branch operational processes and procedures
Qualifications:
  • High school diploma/GED required
  • One year demonstrated track record of achieving sales goals is required with either College (Associate's) degree OR a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry
  • Leadership demeanor is required
  • Must have excellent written and verbal communication skills to include professional grammar and demeanor
  • Ability to travel as needed to training
  • A valid driver's license and access to a reliable vehicle is required
  • Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency
Schedule Information:

Monday - Thursday: 8:30am - 5:30pm

Friday: 8:30am - 7:30pm

Saturday: 8:30am - 2:30pm

EEO Statement:

Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled

Benefits Information:

Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.