Operations Manager Trainee

4 weeks ago


Santa Clara, California, United States Walmart Full time
Job Summary

We are seeking a highly motivated and experienced Operations Manager Trainee to join our team at Walmart. As a key member of our operations team, you will be responsible for leading and developing teams effectively, touring stores, and providing feedback to associates.

Key Responsibilities
  • Lead and develop teams by teaching, training, and actively listening to associates
  • Tour stores and provide feedback to associates
  • Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction
  • Introduce and lead company change efforts
  • Provide clear expectations and guidance to implement business solutions
  • Communicate business objectives to teams effectively
  • Model and demonstrate exceptional customer service standards to store associates
  • Manage and support customer service initiatives
  • Ensure customer needs, complaints, and issues are successfully resolved
  • Develop and implement action plans to correct deficiencies
  • Provide process improvement leadership to ensure a high-quality customer experience
  • Drive the financial performance and sales of the designated store area
  • Review and evaluate P&L statements
  • Manage and assist in budgeting, forecasting, and controlling expenses
  • Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
  • Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved
  • Provide supervision and development opportunities for hourly associates
  • Hire, train, and mentor associates
  • Assign duties and set clear expectations
  • Provide associate recognition and communicate expectations consistently and effectively
  • Ensure diversity and inclusion awareness
  • Recruit and develop qualified associates to meet staffing needs and achieve company growth potential
  • Coordinate, complete, and oversee job-related activities and assignments
  • Develop and maintain relationships with key stakeholders
  • Support plans and initiatives to meet customer and business needs
  • Identify and communicate goals and objectives
  • Build accountability for and measure progress in achieving results
  • Identify and address improvement opportunities
  • Demonstrate adaptability and promote continuous learning
Requirements
  • 2 years of college
  • OR 1 year of retail experience and 1 year of supervisory experience
  • OR 2 years of general work experience and 1 year of supervisory experience
Preferred Qualifications
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports
Location

3255 Mission College Blvd, Santa Clara, CA 95054-1829, United States of America



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