Operations Manager Trainee
4 weeks ago
We are seeking a highly motivated and experienced Operations Manager Trainee to join our team at Walmart. As a key member of our operations team, you will be responsible for leading and developing teams effectively, touring stores, and providing feedback to associates.
Key Responsibilities- Lead and develop teams by teaching, training, and actively listening to associates
- Tour stores and provide feedback to associates
- Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction
- Introduce and lead company change efforts
- Provide clear expectations and guidance to implement business solutions
- Communicate business objectives to teams effectively
- Model and demonstrate exceptional customer service standards to store associates
- Manage and support customer service initiatives
- Ensure customer needs, complaints, and issues are successfully resolved
- Develop and implement action plans to correct deficiencies
- Provide process improvement leadership to ensure a high-quality customer experience
- Drive the financial performance and sales of the designated store area
- Review and evaluate P&L statements
- Manage and assist in budgeting, forecasting, and controlling expenses
- Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
- Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved
- Provide supervision and development opportunities for hourly associates
- Hire, train, and mentor associates
- Assign duties and set clear expectations
- Provide associate recognition and communicate expectations consistently and effectively
- Ensure diversity and inclusion awareness
- Recruit and develop qualified associates to meet staffing needs and achieve company growth potential
- Coordinate, complete, and oversee job-related activities and assignments
- Develop and maintain relationships with key stakeholders
- Support plans and initiatives to meet customer and business needs
- Identify and communicate goals and objectives
- Build accountability for and measure progress in achieving results
- Identify and address improvement opportunities
- Demonstrate adaptability and promote continuous learning
- 2 years of college
- OR 1 year of retail experience and 1 year of supervisory experience
- OR 2 years of general work experience and 1 year of supervisory experience
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports
3255 Mission College Blvd, Santa Clara, CA 95054-1829, United States of America
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