Enterprise AI Solutions Expert
3 days ago
About Our Culture
">LILT is a fast-growing and dynamic company that values innovation, collaboration, and customer satisfaction. As a member of our Solutions team, you will have the opportunity to work with a talented group of professionals who are passionate about using AI technology to drive business outcomes.
This role requires a strong technical background, excellent communication skills, and a passion for problem-solving. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customer's technical experience from scoping (pre-sales) to deployment (post-sales / success)
- Build and present references architectures, how-tos, and demo applications for customers
- Be a subject-matter expert in translation and localization process optimization and best practices
- Understand and align customer's technology stack to optimize localization processes
- Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success
- Play an active role in the development and maintenance of client-integrations
- Provide an escalated level of support for critical customer operational issues
- Develop and iterate on internal processes to ensure consistency across our solutions engagements
- Track existing technology solutions and follow the latest trends and developments in the localization industry
Requirements:
- At least 4+ years of experience in a technical pre/post-sales role at a services, technology, or content management company
- Experience working with a complex services-oriented solution
- Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
- Subject matter expertise in localization solutions, technologies, and processes
- Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions
- A passion for technical and solution-based problem solving
- Analytical approach to intelligence gathering and project planning
- Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives
- Keen attention to detail and adherence to deadlines
- Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment
- Self-motivated and inspired by a results-driven environment
- Confidence communicating technical ideas to various audiences, primarily through presentations, white-boarding, and platform demonstrations
- Comfort with a bit of chaos, startup experience is an advantage
- Ability to work independently and self sufficiently while being part of a team and pursuing team goals
Compensation: The salary range for this position is $92K - $114K, depending on experience.
Become Part of Our Story: At LILT, we believe in empowering our employees to grow professionally and personally. Join us and discover why we're one of the fastest-growing companies in the industry.
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