Security Field Service Technician

6 days ago


Alexandria Virginia, United States Allied Universal Full time
Job Summary

We are seeking a skilled Security Field Service Technician to join our team at Allied Universal Technology Services. As a key member of our team, you will be responsible for providing top-notch service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems.

Key Responsibilities
  • Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems
  • Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards
  • Apply all necessary documentation for tracking of service-related issues
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devices
  • Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications
  • Establish and maintain effective working relationships with both internal and external customers
  • Provide phone and on-line remote diagnostic support
Requirements
  • Valid State driver's license
  • Capable of lifting up to 50lbs and work on ladder heights of up to 16'
  • Available for scheduled 'on-call' duties to respond to emergency service calls
  • A high Degree, Vocational School or equivalent required
  • 2+ years of field experience in Electronic Security System industry
  • Strong troubleshooting skills and mechanical and electronic aptitude
  • Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Genetec, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, FireLite, Fluidmesh or ONSSI
Benefits
  • Company Vehicle and Gas Card
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly

Allied Universal is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.



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