Assistant General Manager

4 days ago


Smyrna, Georgia, United States Kaizen Lab Inc. Full time
Job Title: Assistant General Manager

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Kaizen Lab Inc. in Smyrna, GA.

Job Summary:

The Assistant General Manager will serve as a key point of contact for both hotel guests and associates, supporting all departments and serving as a role model for our company culture.

Key Responsibilities:
  • Manage and supervise hotel operations, including guest services, maintenance, housekeeping, and food and beverage departments.
  • Ensure effective communication and collaboration between all hotel departments.
  • Monitor and control expenses of all departments.
  • Deliver exceptional guest and associate experiences consistently and effectively.
  • Be a Brand Champion and Culture Ambassador for the hotel.
  • Act as the Manager on Duty (MOD) when scheduled as such by the General Manager.
Requirements:
  • Minimum of three (3) years of hotel management experience.
  • Effective verbal and written communication skills in English.
  • Willing and able to sign Buckhead America Hospitality non-disclosure and non-compete agreements.
  • Willing to work weekends and holidays based on business needs.
  • Possess an in-depth understanding of tools, spreadsheets, and methods for analyzing data.
  • Experience in journal entries, accruals, profit and loss statements, and general ledgers.
Optimum Attributes:
  • Willing to take responsibility and accountability for the team.
  • Strong attention to detail & ability to multitask.
  • Epitomize professionalism.
  • Determined and motivated to meet and exceed expectations.
  • Reliable, responsible, and dependable.
  • Highly developed verbal and written communication skills.
  • Motivating team player.
  • Active & attentive listener.
  • Open with praise; discreet with criticism.
  • Empathetic and tolerant.
  • Consistent and influential.
  • Rational, prudent, and practical.

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