Patient Care Coordinator

6 days ago


San Jose, California, United States Neptune Dental Management Full time
Job Title: Patient Coordinator

We are seeking a highly skilled and enthusiastic Patient Coordinator to join our team at Bay Area Kids Dentistry. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Responsibilities:
  • Manage patient appointments and maintain the office schedule to ensure efficient operations.
  • Explain treatment options and associated costs to patients clearly and effectively.
  • Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed.
  • Verify insurance coverage and assist patients with billing and payment inquiries.
  • Maintain a clean and organized front office area.
  • Collaborate with the dental team to ensure seamless patient experiences.
Requirements:
  • Previous experience in a customer service or receptionist role required.
  • Superior communication and interpersonal skills, with strong abilities in negotiation and influencing.
  • Excellent computer skills and familiarity with dental management software.
  • Highly enthusiastic and supportive team player with a friendly and positive attitude.
  • Exceptional multitasking abilities and proficient time management skills.
About Us:

Bay Area Kids Dentistry is a proud partner of Image Specialty Partner (ISP), a doctor-led dental partnership organization throughout Northern California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature – it is a catalyst for confidence and self-esteem.

We are committed to creating an inclusive environment for all employees and encourage applications from individuals of all backgrounds and experiences.



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