Patient Care Coordinator

2 weeks ago


San Jose, California, United States Yen Oral Surgery Full time
Job Overview

The role of the Treatment Coordinator is essential in delivering outstanding patient care and achieving optimal clinical results while addressing the needs of our patients.

Key Responsibilities

The Treatment Coordinator will:

  • Welcome patients and provide exceptional customer service through various communication channels.
  • Schedule appointments and manage the doctor's calendar to optimize efficiency.
  • Prepare cost estimates and collect patient payments professionally.
  • Maintain and update patient insurance records accurately.
  • Collaborate with the clinical team to enhance the patient experience.
  • Communicate treatment options and associated costs clearly to patients.
  • Ensure confidentiality of patient information in compliance with regulations.
  • Perform additional duties as required.
Qualifications

Education: High school diploma or equivalent is mandatory.

Experience: A minimum of two years in a relevant role is required.

Skills and Competencies
  • Familiarity with dental terminology.
  • Professional demeanor with a friendly and approachable attitude.
  • Basic office skills, including typing and filing.
  • Strong organizational abilities and attention to detail.
  • Effective leadership and problem-solving capabilities.
  • Excellent communication skills.
  • Ability to collaborate effectively with team members.
Benefits

Health and Wellness: Comprehensive medical, dental, and vision coverage, along with an Employee Assistance Program.

Financial Benefits: Competitive salary, bonus opportunities, and a 401(k) plan with company matching.

Life Insurance: Basic and supplemental life insurance options available.

Time Off: Paid vacation and holidays, along with disability plans.



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