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Patient Care Coordinator

2 months ago


Philadelphia, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full time
Job Summary

The Patient Navigator position at Thomas Jefferson University & Jefferson Health is a critical role in our efforts to improve lives through exceptional care. As a Patient Navigator, you will be responsible for coordinating care for patients with opioid use disorder, facilitating engagement and reengagement in treatment, and aiding in coordinating appointments or services for additional medical, behavioral, and social needs.

Key Responsibilities
  • Interact with co-workers, visitors, and other staff consistent with the values of Jefferson.
  • Communicate with referral sources and assist with scheduling admission/intake appointments for medication for opioid use disorder.
  • Assess the physical, behavioral, or social health needs and barriers through semi-structured interviews and outreach efforts.
  • Assist patients in obtaining services or appointments to meet those physical, behavioral, or social health needs.
  • Assess patient engagement in medication for opioid use disorder treatment and help to retain patients in treatment.
  • Maintain accurate record keeping of patient care, progress, and concerns by completing clinical documentation in a timely manner.
  • Collaborate on shared cases with other clinicians on the treatment team, including the Medical staff, Counselors, Recovery Specialist, and Supervisors.
Requirements
  • Strong communication skills (oral and written)
  • Multitasking and time management skills
  • Organizational skills
  • Attention to detail
  • Strong data management skills
  • Ability to work both in independent and collaborative environments
Education and Experience

Bachelor's Degree in psychology, social work, or another human services field required. Master's Degree is preferred. At least 1 year of experience working in a behavioral health or medical health care organization with a focus/concentration on substance use disorders (particularly opioid use disorders).

About Us

Thomas Jefferson University & Jefferson Health is a dynamic university and health system with broad reach across the Delaware Valley. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

We are committed to providing equal access to employment and value diversity, encouraging applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.