Wire Transfer Specialist

1 month ago


Green Bay, Wisconsin, United States Nicolet National Bank Full time
Job Summary

Nicolet National Bank is seeking a highly skilled and detail-oriented Wire Desk Assistant to join our team. As a key member of our banking operations team, you will play a critical role in ensuring the smooth execution of wire transfer payments and providing exceptional customer service.

Key Responsibilities
  • Process wire transfers through the WireXchange system with accuracy and efficiency.
  • Communicate effectively with internal colleagues and external customers via phone, email, and written correspondence.
  • Resolve issues by researching solutions and identifying the best course of action.
  • Cross-train regularly to maintain proficiency in various departmental functions and administrative tasks.
  • Provide timely reporting to bank management and identify potential fraud on wire transactions.
  • Review daily reports and general ledger account reconciliations to ensure accuracy and make necessary corrections.
  • Identify and suggest process improvements for daily tasks and department functions.
  • Serve as backup for Electronic Payments Assistants as needed.
Requirements
  • High School diploma or equivalent.
  • 2 years of administrative and/or accounting experience or 2 years of banking electronic payment processing experience.
About Nicolet National Bank

Nicolet National Bank is a community bank that values its customers and employees. We are committed to providing exceptional service and creating a work environment where our employees feel valued and supported.



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