Wire Transfer Specialist

1 month ago


Green Bay, Wisconsin, United States Nicolet National Bank Full time
Job Summary

Nicolet National Bank is seeking a highly skilled and detail-oriented Wire Desk Assistant to join our team. As a key member of our banking operations team, you will be responsible for providing exceptional support to our customers and internal colleagues through wire transfer payments and online banking Treasury Management services.

Key Responsibilities
  • Process wire transfers with precision and speed through the WireXchange system.
  • Communicate effectively with internal and external stakeholders via phone, email, and written correspondence.
  • Resolve complex issues by researching solutions and identifying the best course of action.
  • Cross-train regularly to maintain proficiency in various departmental functions and administrative tasks.
  • Provide timely reporting to bank management and identify potential fraud on wire transactions.
  • Review daily reports and general ledger account reconciliations to ensure accuracy and make necessary corrections.
  • Identify and suggest process improvements to enhance daily tasks and department functions.
  • Serve as backup for Electronic Payments Assistants as needed.
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure compliance with applicable laws and regulations.
Requirements
  • High School diploma or equivalent.
  • 2 years of administrative and/or accounting experience or 2 years of banking electronic payment processing experience.

Nicolet National Bank is an Equal Opportunity Employer/Veterans/Disabled. We are committed to creating a work environment where our employees feel valued, respected, and supported. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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