Assistant Spa Manager
8 hours ago
We are seeking a highly motivated and experienced Assistant Spa Manager to join our team at Hand & Stone Massage and Facial Spa Concord. As a key member of our management team, you will play a critical role in driving sales performance, coaching and training our front desk and sales team, and contributing to the overall success of our spa.
Key Responsibilities- Provide exceptional customer service and experiences to all guests and members
- Maintain personal sales performance, meeting or exceeding expectations
- Oversee and manage daily operations of the front desk
- Assist General Manager in managing sales performance by driving key metrics
- Assist in the recruiting, hiring, onboarding, and training process
- Train, monitor, and coach performance
- Membership education and sales - including sales goals and incentives
- Passionately promote products and services
- Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.
- Passion for communicating with people and providing excellent service
- Capability to work flexible hours including nights, weekends, and some holidays
- Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude
- Comfortable in a fast-paced, high-volume environment
- Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
- A strong team player with the ability to work independently under minimal supervision
- Exceptional organizational skills, including attention to detail and multitasking
- Critical thinking skills, including customer conflict resolution
We offer a competitive compensation package designed to reward your contributions and drive your success. This includes a base hourly rate ranging from $16-$18, tailored to reflect your experience and skills, as well as opportunities for monthly performance bonuses and uncapped commission structure.
Total average earnings for our Assistant Managers typically range from $35,000 to $44,000 per year, depending on individual performance.
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Assistant Manager
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Assistant Manager
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Store Assistant Retail Manager
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Assistant Manager
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Optical Retail Assistant Manager
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Waste Management Assistant
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Assistant Store Manager
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Administrative Assistant
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Facilities Operations Assistant
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