Department Manager

4 days ago


Champaign, Illinois, United States H & M Hennes & Mauritz Gruppe Full time
About the Role

We are seeking a highly motivated and experienced Department Manager to join our team at H&M. As a key member of our store operations team, you will be responsible for driving sales and profit growth, while delivering exceptional customer service and leading a high-performing team.

Key Responsibilities
  • Lead and manage a team of sales advisors and department supervisors to achieve sales and profit targets
  • Develop and implement effective sales strategies to drive customer engagement and conversion
  • Monitor and analyze sales and profit data to identify trends and areas for improvement
  • Collaborate with visual merchandisers to create visually appealing store displays and maintain a high level of store presentation
  • Ensure that all store operations are running smoothly, including scheduling, inventory management, and customer service
  • Provide coaching and development opportunities to team members to enhance their skills and performance
  • Act as a role model for customer service excellence and lead by example
  • Participate in store meetings and contribute to the development of business plans and strategies
Requirements
  • 1-2+ years of retail management experience, preferably in a fast-paced environment
  • Proven track record of driving sales and profit growth, while delivering exceptional customer service
  • Strong leadership and team management skills, with the ability to motivate and develop team members
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
  • Flexibility to work a variety of shifts, including evenings and weekends
What We Offer
  • A competitive hourly rate of $21.40
  • A comprehensive benefits package, including medical, pharmacy, vision, and dental coverage
  • A generous staff discount on H&M merchandise
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
Why Join H&M?

H&M is a global fashion retailer that values diversity, inclusivity, and creativity. We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team members are passionate about fashion, customer service, and making a difference in their communities.



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