Senior Technical Support Specialist
3 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at Able Applied Technologies. As a key member of our support team, you will be responsible for providing top-notch technical support for our LED systems, including installation and troubleshooting.
Key Responsibilities- Provide technical support for installation and troubleshooting of LED systems
- Rapidly resolve problems and provide solutions to customers
- Create accurate work orders with detailed information
- Qualify issues as warranty or non-warranty
- Communicate effectively with customers, listening to their needs and responding in a friendly and helpful manner
- Continuously learn and develop expertise in Able products, including updates and changes
- Display a positive team-oriented mentality by assisting other specialists as needed
- Assist other specialists to ensure customer issues are correctly resolved
- Consult with the engineering department as needed
- Review orders to ensure correct diagnosis and parts are recommended
- Sense of urgency
- Superior problem-solving and critical thinking skills
- Experience with support ticketing software preferred
- Excellent verbal and written communication skills
- Effective organization, follow-through, and proactive self-management
- Technical hardware experience preferred
- Bilingual (Spanish or French) preferred
- Competitive starting base pay of $20 (negotiable based on experience)
- Opportunities for growth and professional development
- Positive, supportive team culture
- ICHRA Medical Program (subsidized by the company)
- 401K match
- Short and Long Term Disability, Life Insurance Policy
- Paid Time off (PTO)
- Paid Holidays
Able Applied Technologies is an equal opportunity employer, committed to an inclusive culture for our employees and customers. We welcome applicants from diverse backgrounds and perspectives.
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Improveit Home Remodeling Full timeJob OverviewThe Technical Support Specialist is responsible for delivering comprehensive technical assistance to a diverse group of employees, teams, and executives. This role serves as the primary contact for all technical support inquiries received through various channels. The Specialist is tasked with installing, diagnosing, repairing, maintaining, and...
-
Senior IT Support Specialist
3 weeks ago
Columbus, Ohio, United States Corporate One FCU Full timeSenior IT Support SpecialistWe are seeking a skilled Senior IT Support Specialist to become a vital part of our Information Technology team. The ideal candidate will deliver expert technical assistance for both hardware and software systems, oversee Incident Management and Request Fulfillment processes, and guarantee the effective utilization of software...
-
Technical Support Specialist
2 hours ago
Columbus, Ohio, United States Diverse Lynx Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Diverse Lynx LLC. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computer hardware and software needs are met.Key Responsibilities:Provide in-depth...
-
Technical Support Specialist
2 weeks ago
Columbus, Ohio, United States Rose International Full timeJob SummaryRose International is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees.Key ResponsibilitiesDesktop and Laptop Support: Prepare and configure desktops, laptops, and other IT equipment for use by...
-
Senior Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Worldwide TechServices Full timeJob OverviewCompany Overview:Worldwide TechServices stands as a premier provider of technology solutions and services, catering to a diverse clientele that includes leading technology firms, outsourcing companies, and various businesses globally. Our headquarters is located in Billerica, MA, where we specialize in delivering infrastructure and professional...
-
Senior Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Worldwide TechServices Full timeJob OverviewCompany Overview:Worldwide TechServices stands as a premier provider of technology solutions and services, catering to a diverse clientele that includes leading technology firms, outsourcing companies, and various businesses globally. Our headquarters are located in Billerica, MA, where we specialize in delivering comprehensive infrastructure and...
-
Senior Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Worldwide TechServices Full timeJob OverviewCompany Overview:Worldwide TechServices stands as a premier provider of technology solutions and services to a diverse range of clients globally. Our headquarters are located in Billerica, MA, where we deliver infrastructure and professional services to top-tier technology firms, outsourcing companies, and businesses of all sizes.Position...
-
IT Technical Support Specialist
2 weeks ago
Columbus, Ohio, United States computing concepts Inc Full timeJob Summary:We are seeking a highly skilled IT Technical Support Specialist to join our team at Computing Concepts, Inc. as a Technical Support Professional. As a Desktop Support Specialist, you will be responsible for providing high-quality end-user technical support related to enterprise software and hardware.Key Responsibilities:Investigate, diagnose, and...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Russell Tobin Full timePosition Title: IT Customer Support SpecialistContract Duration: 6+ monthsCompensation: $20-22/hourIndustry Sector: FinanceCompany Overview: Russell Tobin is looking for a dedicated IT Customer Support Specialist to strengthen our IT client support team.Role Summary:The IT Customer Support Specialist will be responsible for delivering technical assistance to...
-
Technical Support Specialist
1 day ago
Columbus, Ohio, United States White Castle Full timeJob Title: Support Specialist IJob Summary:White Castle is seeking a highly skilled Support Specialist I to provide technical support to internal and external customers. The ideal candidate will have a solid knowledge of personal computers, Microsoft Office software, and Desktop Publishing, as well as excellent written and verbal communication skills and...
-
IT Technical Support Specialist
1 week ago
Columbus, Ohio, United States PamTen Full timeJob Title: IT Technical Support SpecialistPamTen is seeking a highly skilled IT Technical Support Specialist to join our team in Cleveland, OH. As a key member of our IT and Security team, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of our corporate networking infrastructure, and maintaining...
-
IT Technical Support Specialist
7 days ago
Columbus, Ohio, United States PamTen Full timeJob Title: IT Technical Support SpecialistPamTen is seeking a highly skilled IT Technical Support Specialist to join our team in Cleveland, OH. As a key member of our IT and Security team, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operations and optimal user experience.Key Responsibilities:Provide...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Russell Tobin Full timePosition: IT Customer Support SpecialistContract Duration: 6+ monthsCompensation: $20-22/hourIndustry: FinanceCompany Overview: Russell Tobin is in search of a dedicated IT Customer Support Specialist to enhance our technical support team.Role Summary:As a key member of our support team, you will deliver technical assistance to clients, troubleshoot various...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Russell Tobin Full timePosition: IT Customer Support SpecialistContract Duration: 6+ monthsPay Range: $20-22/hourIndustry: FinanceCompany Overview: Russell Tobin is looking for a dedicated IT Customer Support Specialist to enhance our IT client support team.Role Summary:The selected candidate will deliver technical support to clients, troubleshoot various issues, and ensure an...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Russell Tobin Full timePosition: IT Customer Support SpecialistContract Duration: 6+ monthsCompensation: $20-22/hourIndustry: FinanceCompany Overview: Russell Tobin is in search of a dedicated IT Customer Support Specialist to strengthen our IT client support team.Role Summary:As a vital member of our support team, you will deliver technical assistance to clients, troubleshoot...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Russell Tobin Full timePosition Title: IT Customer Support SpecialistContract Duration: 6+ monthsCompensation: $20-22/hourIndustry Sector: FinanceCompany Overview: Russell Tobin is looking for a dedicated IT Customer Support Specialist to strengthen our client support operations.Role Summary:The ideal candidate will deliver technical support to clients, troubleshoot various...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Merit Controls Full timeEmployment Type: Full Time, Exempt, Travel up to 10%Position Overview:The Technical Support Specialist plays a vital role within the Merit Controls team, serving as the primary contact for clients to assist in resolving technical challenges. This position is essential for diagnosing, analyzing, troubleshooting, and swiftly addressing intricate issues while...
-
Technical Support Specialist
2 weeks ago
Columbus, Ohio, United States Presidio Full timeTechnical Support RolePresidio is seeking a skilled Technical Support Specialist to provide in-person technical assistance to our client's terminal locations. As a Field Service Technician, you will travel to various sites to ensure a seamless transition to a new Citrix VDI environment.Key Responsibilities:Provide technical support to back-office employees...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Russell Tobin Full timePosition Title: IT Service Desk SpecialistLocation: Columbus, OHCompensation: $20-21/hr. on W2The Service Desk Specialist serves as the initial point of contact for users reaching out to our IT Service Desk. In this role, the specialist is dedicated to delivering exceptional customer service while managing incoming inquiries. Utilizing a call tracking...
-
IT Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Computing Concepts Inc Full timeJob SummaryWe are seeking a highly skilled IT Technical Support Specialist to join our team at Computing Concepts Inc. in Columbus, Ohio.This is a long-term contract position with a competitive hourly rate of $21.00.The ideal candidate will have excellent customer service and communication skills, with a minimum of two to five years of experience in a...