Program Operations Manager

9 hours ago


Orange Park, Florida, United States Children's Home Society of Florida Full time

**About the Role:**

We are seeking a skilled Program Supervisor to manage the daily operations of our programs and supervise direct service and support team members at Children's Home Society of Florida. As a key member of our team, you will coordinate service delivery to ensure client needs, program goals, and contract objectives are effectively met.

**Key Responsibilities:

  • Supervise program team members, including regular individual and group meetings, case consultation, and oversee proper client-to-team-member ratios.
  • Approve admission of clients to programs, assign cases to team members, and oversee service delivery.
  • Provide support with in-crisis or problem cases and offer ongoing assistance to team members in coordinating services for clients.
  • Review and monitor case files for internal and external quality assurance standards and ensure services comply with contractual requirements.
  • Liaise with community agencies, such as the Department of Children and Families and the Department of Juvenile Justice, and attend closure or conference staffing.

**Requirements:

  • Bachelor's degree in a human services-related field from an accredited university; Master's preferred or two years of college or AA/AS degree in counseling, social work, or other human services-related field plus three years of experience working with families and the Healthy Families program.
  • Florida driver's license within 30 days from hire and daily access to a reliable and insured vehicle.

**Salary Estimate:** $53,000 - $63,000 per year, based on location and experience.



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