Operations Team Leader
7 days ago
We are seeking an experienced Operations Team Leader to join our team at Harvard Maintenance, Inc.
About the Role:
The Operations Team Leader will be responsible for supervising a team of employees, coordinating tasks and activities, and ensuring that cleaning and maintenance services are delivered to high standards.
Responsibilities:
- Manage and coordinate daily operations, including task assignments, time management, and performance monitoring.
- Maintain accurate records, reports, and documents related to payroll, performance, and disciplinary actions.
- Conduct quality control checks to ensure compliance with Harvard's and customer standards.
- Develop and implement training programs for new and existing staff on cleaning techniques and best practices.
- Evaluate and recommend equipment, supplies, and safety measures to improve operational efficiency and employee well-being.
- Respond to customer inquiries and concerns, escalating issues as necessary.
- Oversee general equipment maintenance and repairs.
- Assist in managing special projects and assignments as requested by senior management.
Requirements:
- At least 2 years' experience in cleaning or janitorial services.
- Previous supervisory or management experience preferred.
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