Hospital Operations Director

6 days ago


Frisco, Texas, United States Aramark Full time
About the Role

We are seeking a seasoned Hospital Operations Director to lead our Food & Environmental Services team at BSWH Medical Center Frisco. This is an exciting opportunity for a strategic leader with a passion for delivering exceptional service and driving operational excellence.

Job Responsibilities
  • Lead a high-performing team that provides operational expertise in contracted services, including food service, facility support, custodial services, retail, lodging, transportation, and more.
  • Develop and maintain strong relationships with clients and community stakeholders, continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives, promoting a culture of excellence and accountability.
  • Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations.
  • Partner with Finance to manage a budget and design improvements to optimize financial performance and operational productivity.
  • Ensure compliance with all local, state, and federal regulations and codes, maintaining all associated records and reports.
  • Maintain Aramark's standards of operation, including safety standards and Business Conduct Policy, at all times.
Qualifications
  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • 5-10 years of experience in food-service or EVS in an acute care hospital setting.
  • Ability to focus on client and customer services, entrepreneurship, and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability leading through other managers.
  • Experience in creating and managing a department budget, financial controls, and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.
What We Offer
  • Estimated annual salary: $90,000 - $120,000 depending on experience.
  • A competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and advance your career.
  • A dynamic and supportive work environment that encourages collaboration and innovation.


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