Cashier Representative
3 weeks ago
Job Summary:
The Cashier position at Buffalo Wild Wings is a part-time role that requires a friendly and energetic individual to provide excellent customer service to our guests. As a Cashier, you will be responsible for managing takeout orders, accurately entering orders into the Point of Sale System, and collecting payments.
Key Responsibilities:
- Provide a warm welcome to incoming guests while ensuring timely seating
- Participate in the Companys Mystery Shop, GEM, and BARS program
- Follow company standards for BARS program and check guests identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Follow proper phone etiquette and answer the phones according to Buffalo Wild Wings specifications
- Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- Respond to customer complaints/concerns and know when to get a manager involved
- Make genuine connections/engage our guests so they have a personalized experience
- Take payments/handle cash drawer and process credit card transactions
- Apply menu knowledge to make genuine suggestions and upsell
- Correctly enter takeout orders into Point of Sale system
- Bag and manage takeout orders, check for accuracy
- Always maintain clean and orderly cashier area and practice proper safety and sanitation
- Thank guests as they leave and solicit feedback about the quality of service they experienced, express your hope that they will return to BWWs in the future
- Prep and portioning
- Help with expo window
- Run food
- Other duties as assigned by management
Requirements:
- Part-time position, averaging 29 hours or less a week
- Eligible to participate in company medical benefits after a 12-month look-back period
About Buffalo Wild Wings:
Buffalo Wild Wings is a fast-growing sports bar and grill chain that offers a fun and lively atmosphere for sports fans to enjoy their favorite teams and games. We are committed to providing excellent customer service and creating a welcoming environment for our guests.
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