Cashier and Customer Service Representative

2 months ago


Cleveland, Tennessee, United States Food Lion Full time
Job Summary

As a Cashier and Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will be the face of our company, ensuring that every customer has a positive shopping experience.

Key Responsibilities

• Provide excellent customer service by greeting each customer, using their name whenever possible, and engaging them to create a positive shopping experience

• Unload customers' groceries from cart to belt, unload items for ease of bagging, and check the bottom of every cart and under all baby seats for items before completing an order

• Scan customers' order and handle the payment transaction, per standard practice

• Follow correct bagging procedures for the correct use of bags by type

• Identify customers needing assistance and offer to take the customer's order to their car

• Maintain alertness and call for assistance when needed to service customers per service standards

• Check prices quickly and accurately

• Be courteous and helpful to other associates

• Wear the Food Lion uniform with apron, complete with name badge, when on duty, and have a neat and clean appearance while adhering to the Food Lion dress code

Requirements

• High school graduate or equivalent preferred

• Effective communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to perform the technical requirements of cashier and service center

• Must meet minimum age requirements to perform specific job functions

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements

• Ability to use computers and other communication systems required to perform job functions

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

• Pull or push up to 75 lbs. on occasion

• Stand 100% of the time, frequently walking short distances

• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners

• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

• Have sufficient visual ability to check ID cards, checks, invoices, and other written documents

• Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law

  • Cleveland, Tennessee, United States Food Lion Full time

    Job OverviewAs a Sales Associate Cashier Representative at Food Lion, you will play a vital role in providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be successful in this position, you must have effective communication and customer service skills, as well as the ability...


  • Cleveland, Tennessee, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAbout the Role: We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service, handling phone calls and in-store transactions, and maintaining a clean and organized store...


  • Cleveland, Tennessee, United States AppliancePartsPros Full time

    Unlock Your Potential in Customer ServiceWe are seeking a skilled Customer Service Representative to join our dynamic team at AppliancePartsPros.com. As a customer-focused professional, you will be responsible for delivering exceptional service to our customers via phone, email, and chat.About UsAt AppliancePartsPros.com, we pride ourselves on providing a...


  • Cleveland, Tennessee, United States Food City Full time

    Retail Cashier Job SummaryWe are seeking an experienced cashier to join our team at Food City. As a cashier, you will play a vital role in creating a positive shopping experience for our customers. Your responsibilities will include scanning and ringing customer orders efficiently, handling customer transactions, and maintaining a clean and organized...


  • Cleveland, Tennessee, United States Food City Full time

    Cashier Job DescriptionAs a key member of our team at Food City, you will provide exceptional customer service and create a positive shopping experience for our customers. Your role will involve scanning and ringing customer orders efficiently, receiving and being accountable for all funds taken during transactions, assisting the courtesy clerk with bagging...


  • Cleveland, Tennessee, United States Randstad Full time

    **Career Opportunity:**We are currently seeking an Entry-Level Customer Service Representative to join our team at Randstad.**Key Accountabilities:Respond to consumer inquiries via phone, email, or chatProvide accurate information and resolve issues efficientlyWork collaboratively with internal teams to ensure seamless service delivery**Requirements for...


  • Cleveland, Tennessee, United States Food City Full time

    About the Job"As a Cashier at Food City, you'll provide efficient and courteous service to customers. You will scan and ring customer orders, receive and be accountable for all funds taken for each transaction, and assist the courtesy clerk in bagging groceries.">Key Responsibilities:Provide exceptional customer service at all times.Scan and process customer...


  • Cleveland, Tennessee, United States Dollar Tree Full time

    Job Summary: We are seeking a highly motivated Sales Floor Associate to join our team at Dollar Tree. This role involves handling sales transactions, maintaining store security, and providing excellent customer service.About the Role:Handle all sales transactions while operating assigned cash registerMaintain security of all cashProvide a high level of good...


  • Cleveland, Tennessee, United States AirSystems Unlimited, LLC Full time

    Experience the Reward of Excellence in Customer SupportAirSystems Unlimited, LLC is a reputable organization serving Chattanooga and Cleveland, TN areas. We are seeking a full-time 5-star Customer Service Representative to join our team. This dynamic role involves managing incoming phone calls and emails regarding service, maintenance, replacement requests,...


  • Cleveland, Tennessee, United States Family Dollar Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Family Dollar. This is an excellent opportunity for someone who enjoys working in a fast-paced retail environment and is passionate about delivering exceptional customer service.


  • Cleveland, Tennessee, United States Randstad North America, Inc. Full time

    Are you looking for a new challenge in customer service? Randstad North America, Inc. is seeking candidates who are passionate about helping our business and enjoy working in a fast-paced environment.About the JobWe offer competitive salaries starting at $35,000 per year, depending on experience and qualifications. As a Contact Center Representative, you...


  • Cleveland, Tennessee, United States AirSystems Unlimited Full time

    About UsAirSystems Unlimited, LLC has been a trusted provider of HVAC services in the Chattanooga and Cleveland areas since 1988. We pride ourselves on delivering exceptional customer experiences and fostering strong relationships with our clients.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. This dynamic role...


  • Cleveland, Tennessee, United States AirSystems Unlimited Full time

    **About Us**AirSystems Unlimited, LLC is a reputable HVAC company serving the Chattanooga and Cleveland, TN areas. We are seeking a highly skilled Customer Service Representative to join our team.This dynamic position is responsible for managing incoming phone calls and emails regarding service, maintenance, replacement requests, and scheduling orders. If...


  • Cleveland, Tennessee, United States Family Dollar Full time

    About Our StoreFAMILY DOLLAR - 102 KEITH ST SW STE 4 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at FAMILY DOLLAR, you will be part of a dynamic team that is dedicated to providing an exceptional shopping experience for our customers. We offer competitive pay and benefits, as well as opportunities for advancement and...


  • Cleveland, Tennessee, United States Walmart Full time

    Company Overview: As a leading retailer, Walmart offers a dynamic work environment where you can grow and develop your skills. Our goal is to provide excellent customer service, ensuring that our customers have an exceptional shopping experience.Salary Information: This role offers a competitive hourly rate ranging from $14 to $26 per hour, depending on...


  • Cleveland, Tennessee, United States Randstad Full time

    **About the Role:**We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative in Cleveland, TN.**Key Responsibilities:**Manage inbound calls, emails, or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues.Help consumers resolve...


  • Cleveland, Tennessee, United States AirSystems Unlimited Full time

    About Our CompanyAirSystems Unlimited, LLC has been serving the Chattanooga and Cleveland areas since 1988, providing top-notch HVAC services to our valued clients. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted provider in the industry.Job DescriptionWe are seeking a highly skilled Customer Service...


  • Cleveland, Tennessee, United States AT&T Full time

    About Us">At AT&T, we are committed to helping our customers achieve their goals through innovative products and services. Our team of retail experts is dedicated to providing exceptional service and support to customers across the country.">About the Role">We are seeking a highly skilled Retail Expert Advisor to join our team. In this role, you will be...


  • Cleveland, Tennessee, United States Target Full time

    Job Title: Customer Experience AmbassadorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. In this role, you will be responsible for providing exceptional guest service at the front end of our stores, ensuring that every guest has a seamless and enjoyable shopping experience.Key...


  • Cleveland, Tennessee, United States Walmart Full time

    About UsAt Walmart, we're committed to helping people save money and live better - anytime and anywhere. That means reimagining shopping, transforming logistics, and ensuring our stores are a great place to work.Estimated Salary Range: $14-$26 per hourWe offer a competitive salary range to attract and retain top talent. As a Sales Associate at Walmart, you...