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Front Desk Representative

2 months ago

Stony Ridge, Ohio, United States The Briad Group Full time
Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Element by Westin in Wood Ridge, NJ.

About the Role:

  • Provide exceptional customer service to guests, ensuring a positive and memorable experience.
  • Work in a fast-paced environment, handling multiple tasks and responsibilities with ease.
  • Develop a strong understanding of the hotel's operations and services to effectively communicate with guests.

Key Responsibilities:

  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Process payments, handle cash and credit transactions, and maintain accurate records.

Requirements:

  • High school diploma or equivalent required; accounting background preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to lift, push, and pull moderate weight (up to 20 lbs) and occasionally lift luggage up to 50 pounds.
  • Strong command of the English language, including speaking, reading, and writing.

What We Offer:

  • Competitive wages and benefits package.
  • Advancement opportunities within the company.
  • Flexible scheduling and a fun, energetic work environment.

About Us:

The Briad Group is a rapidly expanding hospitality company with a portfolio of hotels, restaurants, and other businesses. We are committed to creating positive lifelong emotional connections with our teammates and guests.

Apply Today:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.