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Residential Support Specialist
2 months ago
JOB TITLE: Housing Support Technician
COMPANY: Volunteers of America Mid-States
POSITION OVERVIEW:
The Housing Support Technician plays a crucial role in managing the daily operations of residential programs aimed at assisting individuals experiencing homelessness. This position prioritizes the safety and well-being of clients while also engaging in programmatic support as necessary.
EMPLOYEE BENEFITS:
Volunteers of America Mid-States offers a robust benefits package designed to promote a balanced lifestyle, which includes:
Health and Wellness Initiatives
- Employee Assistance Programs (EAP)
- Comprehensive Health and Wellness Services
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Legal Assistance Plans
Financial Security
- Competitive Salary Structures
- Life Insurance Options
- 403b Retirement Savings Plan with Employer Contributions
- Employee Discounts
- Loan Forgiveness Opportunities through Federal Programs
CULTURE AND VALUES:
- Commitment to Community
- Advocacy for Justice
- Integrity in Service
- Compassionate Care
- Diversity, Equity, and Inclusion Initiatives
- Employee Retention Strategies
PROFESSIONAL DEVELOPMENT:
- Leadership Development Programs
- Staff Training and Educational Opportunities
- Clinical Training and Skill Enhancement Programs
QUALIFICATIONS:
A minimum of a high school diploma or GED is required, with two years of post-secondary education preferred. Experience in residential support services for homeless individuals is advantageous. Strong communication skills, both verbal and written, along with computer proficiency are essential. A valid driver's license and CPR/First Aid certification are beneficial.
KEY RESPONSIBILITIES:
- Ensure effective operational management of the facility
- Supervise front desk activities
- Monitor client adherence to established policies
- Maintain accurate documentation of shift occurrences
- Observe and report on client behavior and activities
- Participate in the upkeep and maintenance of the facility
- Coordinate volunteer initiatives
- Conduct regular facility inspections
- Assist in organizing educational and recreational programs
- Identify and report safety concerns and maintenance requirements
- Perform additional duties as assigned
Volunteers of America Mid-States is committed to fostering an inclusive work environment that values diversity.
