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Regional Operations Director

2 months ago

Wayne, Pennsylvania, United States Compass Group Careers Full time
Job Title: Regional Operations Director

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Our company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption.

Job Summary

As a Regional Operations Director, you will be responsible for planning objectives for the region and ensuring unit directors are in compliance with corporate, regional, and financial goals. You will oversee the overall operation, growth, and profitability of the region.

Key Responsibilities:
  • Develop and implement policies and procedures to ensure maximum income from existing accounts.
  • Support the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements, and client, patient, and customer satisfaction.
  • Participate in the sales process for the acquisition of new business.
  • Monitor financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals.
  • Develop and motivate an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources.
  • Interface with existing clients to maintain client satisfaction and account retention.
  • Resolve client, patient, and customer satisfaction or employee-related complaints.
Requirements:
  • Bachelor's degree in Business or Hospitality-related field preferred, or equivalent degree or equivalent related experience.
  • Proven ability to manage a team of six or more manager-level team members.
  • Minimum of two years' experience in multi-unit foodservice management.
  • Experience with multi-unit foodservice management.
  • Strong track record of driving customer satisfaction.
  • Proven ability to work effectively in an unstructured, fast-paced, and P&L-driven environment.
  • Proven ability to mentor and develop team members.
  • Excellent written and verbal communication skills.
Benefits:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Morrison Healthcare is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.