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Food Service Operations Manager

2 months ago

Virginia Beach, Virginia, United States Ocean Breeze Waterpark Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Operations Manager to join our team at Ocean Breeze Waterpark. As a key member of our management team, you will be responsible for overseeing the daily operations of our food and beverage department, ensuring exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities
  • Supervise and coordinate the activities of food and beverage staff to ensure efficient daily operations
  • Conduct pre-shift briefings with staff to review daily goals and expectations
  • Ensure compliance with local health department sanitation guidelines and codes
  • Maintain high standards of customer service and quality in all food and beverage outlets
  • Identify and address any concerns or issues that may impact customer satisfaction or staff performance
  • Collaborate with management to develop and implement strategies to improve customer satisfaction and staff engagement
  • Ensure all staff are properly trained and equipped to provide excellent customer service
  • Monitor and control inventory, supplies, and equipment to ensure efficient operations
  • Develop and implement procedures to maintain a clean and safe work environment
Requirements
  • High school diploma or equivalent required; degree in hospitality, food service, or related field preferred
  • Minimum 2 years of experience in food service operations, with supervisory experience preferred
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills
  • Ability to lift, carry, and move items weighing up to 50 pounds
Benefits
  • Free season pass to Ocean Breeze Waterpark
  • Free tickets for friends and family
  • Park discounts on food, merchandise, and other amenities
  • Career development opportunities