Customer Experience Ambassador
4 weeks ago
At Lane Bryant, we're dedicated to empowering women through fashion. Our 120-year history is built on a foundation of inclusivity and self-expression. We believe that every woman deserves to feel confident and beautiful, regardless of her size or shape.
The Role
As a Customer Specialist, you'll play a vital role in delivering exceptional shopping experiences to our customers. You'll be the face of our brand, providing personalized support and guidance to help them find the perfect products. Your passion for fashion and commitment to customer satisfaction will make all the difference in creating a welcoming and inclusive store environment.
Your Impact
In this role, you'll have the opportunity to:
- Welcome and engage with customers to understand their needs and preferences.
- Share your knowledge of our products and services to outfit and inspire our customers.
- Uphold our brand's visual standards for a clean and well-presented store.
- Promote in-store events and company programs that support our brand's mission.
- Contribute to the store's success by maintaining the highest brand and execution standards.
- Support an inclusive and welcoming store environment for customers and associates.
- Prior retail experience or customer-focused experience.
- Passion for styling and love of working with people.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to read, write, and communicate in English.
- Proficient with technology, including an ability to operate store systems accurately.
- Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands.
- Support for your individual development and opportunity for growth within our family of brands.
- A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.
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