Financial Services Representative

1 week ago


Florence, Kentucky, United States PNC Financial Services Group Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Branch Banker. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial wellbeing.

Key Responsibilities
  • Acquire and deepen the branch customer base through proactive sales and service activities, leveraging a defined sales process to identify and position PNC solutions.
  • Drive proactive sales conversations through internal and outbound interactions, collaborating with ecosystem partners to grow customer share of wallet and deliver a full PNC conversation with every client interaction.
  • Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively, driving customer loyalty and adherence to all policies and procedures.
Requirements
  • 1+ years of related experience in banking or a related field, with a strong understanding of banking products and services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and managing risk effectively.
What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision options, employee and spouse/child life insurance, short and long-term disability protection, and a 401(k) with PNC match.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are interested in this opportunity, please submit your application through our website.



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