Assistant Regent Lounge Bar Manager

4 days ago

Ithaca, New York, United States Cornell University Full time
Assistant Bar Manager Regent Lounge

Cornell University's Statler Hotel is seeking an experienced Assistant Bar Manager to join our team. As a key member of our Food and Beverage department, you will assist the Regent Lounge manager in supervising the service staff and daily operations in The Regent Bar.

About the Role

The Assistant Bar Manager will be responsible for ensuring quality and service standards are met to ensure guest satisfaction, delegating tasks to staff, anticipating operational needs, responding to operational issues, and offering active supervision on-the-floor during work shift. You will also support our team in offering responsible alcohol service, ensuring that laws and regulations are being followed to keep our guests safe and happy.

Responsibilities
  • Assist the department manager with the daily operation of Regent Lounge, including ensuring quality and service standards are met to ensure guest satisfaction, delegating tasks to staff, anticipating operational needs, responding to operational issues, and offering active supervision on-the-floor during work shift.
  • Support our team in offering responsible alcohol service, ensuring that laws and regulations are being followed to keep our guests safe and happy.
  • Assist the department manager with leading and supervising the regular, temporary and student staff of Regent Lounge; including, training, providing direction and feedback, and addressing and reporting performance issues.
  • Support the hotel's role as a learning laboratory for students by providing a quality, career-related work experience for students and participating in educational-related activities with the Hotel School's faculty and students.
  • Other duties will include: attending and participating in college, hotel and departmental meetings; assisting other operational areas of the hotel as needed, conducting monthly beverage inventory and transfers; communicating with hotel maintenance and housekeeping for facility maintenance, repair and cleaning needs, submitting work orders as necessary.
Requirements
  • Associates Degree and three to four years' experience working in restaurants, bars or clubs required.
  • Must have a strong foundational knowledge and current awareness of trends in restaurant, lounge and bar service.
  • A Statler Manager should be a highly motivated, dynamic individual with a professional demeanor and superior customer service skills, indicative of a AAA rated Four Diamond hotel.
  • Adaptability and the ability to lead during high volume, busy service is necessary to succeed in this position.
  • Basic business computer skills, including Microsoft Office products and restaurant POS systems.
  • To be successful, a Statler Manager must have the ability to provide inspirational training, coaching and mentoring to college students in an experiential learning environment. Previous teaching experience, both formal and informal is a plus.
  • Open availability, including nights and weekends.
Preferred Qualifications
  • 2+ years experience managing high volume bars or clubs.
  • 2+ years experience managing craft cocktail bars.
  • 2+ years experience managing upscale restaurants.
  • Previous teaching experience, either formal or informal.
  • Safe and responsible food and beverage service certifications such as TIPS and ServSafe required prior to or within 60 days of employment.
Benefits

Cornell University offers a wide array of great benefits, including health care, paid time off, retirement plans, education options, and wellbeing programs. As a Statler Hotel employee, you will be part of a dynamic team that values diversity and inclusion.

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