NOC Engineer

11 hours ago

Wilmington, Delaware, United States Saxon Global Full time
Job Summary

We are seeking a highly skilled NOC Engineer to join our team at Saxon Global. As a key member of our IT department, you will be responsible for managing, supporting, and deploying network infrastructures.

Key Responsibilities

• Experience in managing and supporting complex network environments using industry standard monitoring tools
• Strong ability to diagnose server or network alerts, events, or issues
• Understanding of common information architecture frameworks
• Excellent communication skills to interact with both customers and end-users over phone and through email
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Participate in major incident bridge calls to provide real-time data for monitored systems
• Document activities performed in associated tickets
• Remotely access systems to perform initial resolution attempts
• Flexible to work in any shift

Requirements

• Minimum of 1 year of experience in monitoring complex environments using industry standard monitoring tools
• Strong understanding of network infrastructure and protocols
• Good oral and written communication skills, and ability to address conflict with others constructively
• Ability to work independently and as part of a team

What We Offer

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

If you are a motivated and experienced NOC Engineer looking for a new challenge, please submit your application.

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