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Senior Client Relationship Consultant, Employee Benefits
2 months ago
About Us:
For over 90 years, we have thrived as an independent entity in the industry. Our commitment to innovation, state-of-the-art services, and a genuine concern for our employees, clients, and communities sets us apart.
Being part of an employee-owned powerhouse means that our team members have a significant voice in the decisions we make, fostering a collaborative environment that enhances the employee experience.
Position Overview:
We are seeking a Senior Client Relationship Consultant to enhance our Employee Benefits team. The ideal candidate will excel in a collaborative setting, possess strong interpersonal communication skills, and have a passion for continuous learning.
Key Responsibilities:
- Client Service Management:
Oversee all facets of client accounts, ensuring robust relationships at the executive level and articulating complex strategies to partners. - Service Scope Development:
Define and manage the scope of services for each client, focusing on healthcare strategies and financial planning. - Communication and Updates:
Keep clients informed about new product offerings, capabilities, and compliance updates. - Insurance Review:
Evaluate existing insurance coverage and identify future needs, implementing growth strategies to enhance revenue. - Project Management:
Coordinate timelines and tasks, ensuring clarity on responsibilities and milestones for projects. - Proposal Drafting:
Create and manage complex Requests for Proposals (RFPs), ensuring timely responses from insurance carriers and negotiating as necessary. - Client Presentations:
Prepare and deliver tailored presentations and communications for client employee populations. - Financial Oversight:
Manage client financial budgets and review relevant financial reports, providing regular updates on health plan tracking. - Compliance Assistance:
Support clients in adhering to HIPAA, ERISA, PPACA, and other compliance regulations. - Community Engagement:
Promote a positive image of the company and the insurance industry through community involvement.
Vendor Relations:
Build strong relationships with insurance carriers and vendors, identifying opportunities for strategic partnerships to enhance service delivery.
Team Leadership:
Mentor and guide Consultant/Account Managers, fostering professional development and collaboration within the team.
Qualifications:
- Bachelor's degree in Business or HR Management or equivalent experience.
- Active Life & Health Insurance agent's license or ability to obtain within three months.
- Minimum of 5 years of experience in life/health, employee benefits, or provider organizations.
Benefits:
We offer a comprehensive benefits package, including paid parental leave, continuing education support, 401k profit sharing, generous time off, community engagement opportunities, and a commitment to diversity, equity, and inclusion.
Holmes Murphy & Associates is an Equal Opportunity Employer.
