Senior Customer Support Specialist

2 weeks ago


Cleveland, Georgia, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a dedicated Customer Service Team Leader to enhance our customer engagement efforts. This role is essential in fostering a positive experience for our clientele and ensuring the smooth operation of our service team.

Key Responsibilities
  • Oversee daily customer service operations and manage team performance.
  • Provide training and support to customer service representatives.
  • Resolve customer inquiries and issues effectively and efficiently.
  • Develop strategies to improve customer satisfaction and loyalty.
Qualifications

The ideal candidate will possess strong leadership skills and a passion for customer service. Experience in retail or a similar environment is preferred.

Join Our Team

If you are looking for a challenging and rewarding opportunity in customer service, we encourage you to consider this position.



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