Cleveland Restaurant Manager
6 days ago
We are seeking a highly skilled and experienced General Manager to lead our Papa John's Cleveland restaurant. As a key member of our team, you will be responsible for overseeing all aspects of restaurant operations, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Restaurant Operations: Manage and continually improve all aspects of daily restaurant operations, including food quality, customer satisfaction, and employee performance.
- Customer Service: Deliver superior service and maximize customer satisfaction by promptly resolving customer concerns and ensuring a positive dining experience.
- Team Management: Recruit, train, and maintain a customer-focused team, providing guidance and support to ensure excellent service delivery.
- Financial Management: Control operational costs, identify measures to cut waste, and ensure food, labor, and other controllable costs stay within budget to manage profit goals.
- Marketing and Community Engagement: Promote Papa John's in the local community, build a positive image, and foster relationships with local businesses and organizations.
- Experience: Restaurant management or supervision experience is a must, with a proven track record of success in driving sales growth and improving customer satisfaction.
- Education: A high school diploma or equivalent is required, with a preference for a degree in hospitality, business, or a related field.
- Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment and make sound business decisions.
- Certifications: Serv-Safe/Local or State Food Service Certification is preferred, as well as the ability to work with computers and technology.
- Competitive Salary: A starting salary of $52,000, plus tips and monthly incentive bonuses based on store profits.
- Benefits Package: A comprehensive benefits package, including medical insurance, dental/vision insurance, paid time off, paid training, and employee discounts.
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