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Food Service General Manager

2 months ago

Cleveland, Georgia, United States Papa John's Cleveland Full time
Job Overview

Are you a dedicated leader with a strong background in food service management? Do you aspire to elevate your career within a thriving franchise environment where you can make impactful decisions, enhance your professional skills, and receive the recognition you deserve?

At Fresh Dough GA LLC, we are a reputable franchisee of Papa John's in the Atlanta region, and we are on the lookout for a General Manager to oversee our operations. We firmly believe that to fulfill our commitment to quality ingredients and exceptional pizza, we need outstanding individuals.

This is a full-time role with a competitive starting salary of $52,000, along with tips and monthly performance bonuses tied to store profitability. Our comprehensive benefits package includes:

  • Health insurance
  • Vision and dental coverage
  • Paid Time Off (starting at 2 weeks and increasing over time)
  • Training programs
  • Employee discounts

The General Manager (GM) oversees all facets of the restaurant, ensuring we maintain high product standards, developing and mentoring the team, and delivering exceptional customer service. The GM is accountable for increasing the restaurant's revenue and driving profitability, allowing us to invest in our staff and facilities.

We will provide support and training to help you manage work schedules, order supplies, supervise food preparation, and ensure compliance with health and safety standards. You will handle cash management tasks, assist in inventory management to reduce waste, and maintain our establishment's cleanliness and organization.

You will serve as a role model for your team, demonstrating composure during peak times in our dynamic environment. Ultimately, your goal will be to ensure our restaurant operates efficiently and our customers enjoy a remarkable experience, encouraging them to return for more.

At Fresh Dough GA LLC, we prioritize supporting our team members, engaging with our communities, and striving to provide an unparalleled customer experience. We value honesty, inclusivity, and collaboration to help our team and organization achieve success. If these principles resonate with you, we encourage you to consider this opportunity.

Key Responsibilities

  • Manage and enhance all aspects of daily restaurant operations.
  • Deliver outstanding service and maximize customer satisfaction.
  • Address customer concerns promptly.
  • Regularly assess and improve product quality.
  • Organize and oversee shifts effectively.
  • Recruit, train, and retain a customer-focused team.
  • Adhere to all relevant laws and ethical business practices.
  • Promote a positive image of Papa John's within the community.
  • Ensure food, labor, and other controllable costs align with budgetary goals.
  • Identify and implement cost-control measures to minimize waste.
  • Foster a sense of teamwork, energy, and enjoyment within the workplace.

Essential Qualifications

  • Proven experience in restaurant management or supervision.
  • High school diploma or equivalent.
  • Availability to work evenings and weekends.
  • Serv-Safe or relevant food service certification preferred.
  • Legally authorized to work in the United States.
  • Ability to lift up to 25 lbs comfortably.
  • Capacity to stand for the duration of shifts.
  • Proficiency in using computers and technology.